(972) 447-9035
customerservice@tontiproperties.com
Resident Services

T o submit a routine service request, simply complete the open fields in the form below. The items marked with an asterisk are required for the form to be submitted to our Service Managers.

If you have a Priority (Emergency) Service Request , please call your community leasing office or the after hours answering service.

Priority (Emergency) Service Requests include:

  • No electricity
  • No plumbing or water throughout the apartment home
  • Water flooding into the apartment
  • No heat in temperatures below 55 degrees
  • No air conditioning in temperatures over 88 degrees
  • Smoke alarms
  • Situations where access to the apartment may be compromised (i.e. broken windows or locks)
 
Services Request Information
       
*Community:   Email Address:  
       
*Resident Name: *Apartment #:
       
*Daytime Phone : *Type of Problem:
       
*Nighttime Phone: *Permission to Enter:  
       
Date: Click Here to Pick up the date *Location of Problem:  
   
Please enter
specific information
(i.e. leaky faucet): 
   
 

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